Get Help

How to get help

If you are struggling to put food on the table and need help from our foodbank, there are a few simple steps to follow.

 

To start with

You may already be in touch with an organisation, such as:

  • North and West Gloucestershire Citizens’ Advice (01452 527202)
  • social services
  • health agencies
  • housing providers
  • children’s services
  • schools

which, as well as helping with the root cause of your crisis, can help by providing you with a food voucher.

 

If you’re not already in touch with someone that can help

Please contact our Voucher team on Monday and Wednesday mornings, 9:30am – 12:30pm

 

You can contact the voucher team via 01684 296824 or [email protected]

(At busy times, support will be available outside these times, too, but, please leave a message if there’s no answer – we’ll reply as soon as possible).

 

Collecting your parcel

Our centre at 76 Church Street, Tewkesbury, GL20 5RX, is open Tuesday – Friday mornings, 9:30am – 12:30pm.

 

Please book a time to come in and collect your parcel, via 01684 296824 or [email protected]

 

When you arrive, we’ll welcome you with a warm drink and our trained volunteers will chat with you about your situation. We’ll discuss any dietary and other needs you may have and exchange your voucher for a parcel of three days’ emergency food. We’ll also help to support you in any other ways that we can.

Our aim is to provide friendly and non-judgemental support.

 

If you have any further questions our FAQ’s page may help, or feel free to give us a call.

Back to Get Help