Get Help
How to get help
If you are struggling to put food on the table and need help from our foodbank, there are a few simple steps to follow.
To start with
You may already be in touch with an organisation, such as:
- North and West Gloucestershire Citizens’ Advice (01452 527202)
- social services
- health agencies
- housing providers
- children’s services
- schools
which, as well as helping with the root cause of your crisis, can help by providing you with a food voucher.
If you’re not already in touch with someone that can help
Please contact our Voucher team on Monday to Friday mornings, 9:30am – 12:30pm
You can contact the voucher team via 01684 296824 or [email protected]
(At busy times, support will be available outside these times, too, but, please leave a message if there’s no answer – we’ll reply as soon as possible).
Collecting your parcel
Our centre at 76 Church Street, Tewkesbury, GL20 5RX, is open Monday – Friday mornings, 9:30am – 12:30pm.
Please book a time to come in and collect your parcel, via 01684 296824 or [email protected]
When you arrive, we’ll give you a warm welcome and our trained volunteers will chat with you about your situation. We’ll discuss any dietary and other needs you may have and exchange your voucher for a parcel of three days’ emergency food. We’ll also help to support you in any other ways that we can.
Our aim is to provide friendly and non-judgemental support.
If you have any further questions our FAQ’s page may help, or feel free to give us a call.